Standards of Trust

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Hear from Accredited Businesses

BBB STANDARDS FOR TRUST

  • Build Trust
    • Establish and maintain a positive track record in the marketplace.

  • Advertise Honestly
    • Adhere to established standards of advertising and selling.

  • Tell the Truth
    • Honestly represent products and services, including clear and adequate disclosures of all material terms.

  • Be Transparent
    • Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

  • Honor Promises
    • Abide by all written and verbal agreements.

  • Be Responsive
    • Address marketplace disputes quickly, professionally, and in good faith.

  • Safeguard Privacy
    • Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.

  • Embody Integrity
    • Approach all business dealings, marketplace transactions and commitments with integrity.


To view the BBB Code of Business Practices click here.